Submitting Warranty Claims

Warranty claims must be submitted through our BuilderTrend service. Simply log in, click the warranty tab at the top of the page, and click “new claim.”

  • Select a category from the list provided
  • Enter a brief description in the box provided
  • Choose priority level
  • Fill in a detailed description
  • Upload any photos on the right side of the request form
  • Click “save request” to send the request to our dedicated warranty team

The Stone Martin Difference

To learn more about our defining warranty, click here.

Need Help?

Have a question or need help with your buildertrend login information? Let us know!

(Note: this form is not to be used for warranty claims. To submit a claim please follow the instructions detailed above.)

  • This field is for validation purposes and should be left unchanged.

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