Submitting Warranty Claims

Warranty claims must be submitted through our BuilderTrend service. Simply log in, click the warranty tab at the top of the page, and click “new claim.”

  • Select a category from the list provided
  • Enter a brief description in the box provided
  • Choose priority level
  • Fill in a detailed description
  • Upload any photos on the right side of the request form
  • Click “save request” to send the request to our dedicated warranty team

The Stone Martin Difference

To learn more about our defining warranty, click here.

Need Help?

Have a question or need help with your BuilderTrend login information? Let us know!

(Note: this form is not to be used for warranty claims. To submit a claim please follow the instructions detailed above.)

  • This field is for validation purposes and should be left unchanged.

Would You Like More Information?

 Bear Creek Estates
 Boykin Lakes
 Bryant Lake
 Burgreen Place
 Cannongate
 Charleston Mills
 Glennbrooke
 Kamden's Cove
 McAllister Trails
 Melrose
 Nature's Cove
 Nature's Trail
 The Oaks at Cotswolds
 Park Ridge
 Pebble Creek at River Landing
 Phillips Cove
 Ryan Ridge
 Wildwood at Taylor Lakes
 The Estates
 The Hamptons at Piney Creek
 The Islands at the Reserve
 The Ledges of Oakdale
 The Ridge at Pratt Farms
 Town Madison
 The Cove at Towne Lake
 Trillium
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