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HOMEOWNER RESOURCES

Our Defining Warranty


We provide a standard one year whole-house builder warranty on all of our newly constructed homes. Our full-time warranty department serves Stone Martin Builders’ homeowners in all areas to ensure that we handle claims in a timely and efficient manner. We schedule an appointment 11 months after closing in order to address any claims or concerns before your one year warranty expires. On top of that, we purchase an additional 2-10 Home Buyers Warranty for every home we sell. This covers systems for 2 years and the structure for 10 years. We do this to show each of our homebuyers that we proudly stand behind the quality of our product.

We strive to provide every homeowner with the highest level of commitment before, during, and after they have chosen one of our homes. You can rest assured that when you buy a Stone Martin Builders home you are making an investment in quality and peace of mind.

Submitting Warranty Claims

Submitting

Warranty Claims


Warranty claims must be submitted through our BuilderTrend service. Simply log in, click the warranty tab at the top of the page, and click “new claim.”

  • Select a category from the list provided
  • Enter a brief description in the box provided
  • Choose priority level
  • Fill in a detailed description
  • Upload any photos on the right side of the request form
  • Click “save request” to send the request to our dedicated warranty team
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